St Giles House, Norwich

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Key details

About the Hotel

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

Perfect

7.9

/10

3.3

4.0

“The location is fantastic for exploring the vibrant heart of Norwich.”view full review

Hotel Overview

St Giles House offers 24 unique rooms, including luxurious suites and a decorative breakfast area. The hotel accommodates various events, including weddings in the historic Walnut Suite, which can host 50 guests and retain a significant history dating back to WWII. Additionally, the stylish bar and two lounge areas provide ample spaces for relaxation and socializing.

Accommodations

The hotel includes a variety of room types, including Georgian Suites and Junior Suites, each with original features. The Grand Suite boasts a separate lounge area and three en suite bathrooms, catering to larger groups. All rooms provide complimentary Wi-Fi and hot drink facilities.

Location

Located in the bustling city center of Norwich, St Giles House is surrounded by independent shops, bars, and the largest open-air market in the country. Guests can explore ancient cobbled lanes, galleries, and museums nearby. The hotel's central position makes it an accessible starting point for experiencing local culture.

Dining

The hotel offers a delightful Afternoon Tea experience served in the Art Deco Restaurant, featuring a selection of sweet and savory treats. The casual dining menu and Sunday roast cater to various tastes, ensuring there's something for everyone. Seasonal menus emphasize quality ingredients and local flavors.

Events and Business

St Giles House provides versatile event spaces for meetings and conferences between six and 50 attendees. The Walnut Suite, with its historical ambiance, serves as an impressive setting for business activities. Tailored packages are available, including refreshments suited to all requirements.

Highlights

Location: Centrally located near independent shops and markets

Rooms: 24 unique accommodations with original features

Dining: Afternoon Tea and casual dining options

Events: Venue for weddings and flexible meeting spaces

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Double Room Not Dog Friendly

2 persons

13 m²

1 Double bed

Shower

Heating

room details

Standard Twin Room Not Dog Friendly

2 persons

13 m²

2 Single beds

Shower

Heating

room details

Standard Double Room

2 persons

13 m²

1 King-size bed

Shower

room details

Deluxe Double Room Dog Friendly

2 persons

13 m²

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Special Afternoon Tea

“I booked afternoon tea at St Giles House for my friend's hen do, and it was absolutely good! The chef explained the various layers of treats, and our waiter were great by sourcing Coke Zero from a nearby shop when we requested it. It was a five-star experience that everyone enjoyed, especially our bride-to-be.” view full review

Georgian Room Luxury

“I was fortunate enough to be upgraded to a fine Georgian room that boasted a giant, incredibly comfortable bed and a luxurious roll-top bath. The room featured gorgeous chandeliers that added to its timeless elegance. Despite the lack of air conditioning, the overall ambiance made my stay incredibly special.” view full review

Charming Bath Experience

“My room's bathroom was a large oasis of comfort and elegance, with a dreamy roll-top bath that truly reminded me of a retreat. It was a lovely spot to unwind after a busy day, allowing me to indulge in some well-deserved relaxation.” view full review

Spacious and Elegant

“The bedroom in my stay was lovely and well-decorated, offering ample space and a clean aesthetic. The comfortable double bed, fresh white linen, and thoughtful amenities truly made it a restful sanctuary. Despite some external noise from being in the city center, the ambiance was inviting and soothing.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games

Spa & Leisure

Sun terrace
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

Map view

41-45 St Giles Street, Norwich, United Kingdom, NR2 1JR

City landmarks

Church

Norwich Cathedral

1.0 km

Landmark

Norwich Castle

620 m

Landmark

Tombland

720 m

Tower

Cow Tower

1.4 km

Landmark

Elm Hill

740 m

Museum

Museum of Norwich at the Bridewell

830 m

Museum

John Jarrold Printing Museum

1.2 km

Church

Catholic Cathedral of St John the Baptist

900 m

Museum

Dragon Hall

910 m

Landmark

Anteros Arts Foundation

690 m

Gallery

Elm Hill Contemporary Art

700 m

Church

St Julian's Shrine

890 m

Nearby

Museum

Strangers' Hall Museum

350 m

Church

Church Of St Giles

20 m

Gaol Hill

The Guildhall Norwich

240 m

Event hall

The Forum

350 m

Gallery

Norwich Arts Centre

290 m

Garden

The Plantation Garden

550 m

Church

Church of St John Maddermarket

230 m

Church

St Peter Mancroft

520 m

Castle Keep

380 m

The South Asia Collection Museum

The South Asia Collection

80 m

8 Surrey Street

Surrey House

540 m

Shopping Area

intu Chapelfield

400 m

St George Street

Harleston Museum

510 m

Public Building

Norwich City Council

150 m

St Andrews St

St Andrews Church

570 m

Park

Chapelfield Gardens

520 m

Shopping Area

Castle Mall

520 m

Riverside Walk

440 m

Restaurants

Waffle House

20 m

39 St. Giles Street

Sundaes Gelato

70 m

St Giles street

Italia Nostra

80 m

52 St. Giles Street

The Coach and Horses

200 m

51 Bethel Street

The Belgian Monk

320 m

7 Pottergate

Biddy's Tea Room

240 m

15-15A Lower Goat Lane

PONO Superfood Bar

120 m

15 St. Giles Street

Soyokaze Japanese Restaurant

120 m

13 St. Giles Street

Paolo's Restaurant

160 m

1 St. Giles Street

Casaccio's

120 m

13 St. Giles Street

The Library Restaurant Bar and Grill

220 m

4A Guildhall Hill

Getting around

City Centre

Norwich9 min · 700 m

Airports

Norwich International Airport (NWI)17 min · 10.7 km

Cambridge Airport (CBG)145 min · 96.5 km

Train

Norwich Railway Station16 min · 1.3 km

Bus

Bus stop3 min · 200 m

Reviews and Ratings

Feedback from previous guests about their experience.

Andrew

United Kingdom, February 2025

6.4/10

I had a mixed experience at St Giles House. The hotel's location is fantastic for exploring Norwich, and the staff were friendly and accommodating. however, I encountered several issues during my stay, particularly regarding cleanliness and breakfast service.

Rooms

6.0

My room was spacious and had a lovely bed, but I noticed it had a few cobwebs and some tired-looking furniture. The bathroom could use a deep clean, especially the shower grouting.

Service

5.0

The service from staff was generally warm and welcoming, but I faced issues with breakfast timing and the lingering questions about parking fees were frustrating.

Location

8.0

The hotel's location in the city centre is simply perfect for accessing local shops and attractions, making it convenient for my stay.

Dining

6.0

While the evening meal was good and the staff around dinner were attentive, I found breakfast to be below expectations, with long waits and a lack of basic items.

Facilities

5.0

The hotel had several nice amenities, but I felt the cleanliness of common areas and some specific facilities could be significantly improved.

Benjamin

United Kingdom, February 2025

7.0/10

My stay at St Giles House was a mixed experience. The location is excellent, close to the city centre, which made it easy to find local attractions. However, the quality of service left much to be desired, with an unwelcoming check-in process and some room issues that were disappointing.

Rooms

5.0

The Junior Suite I stayed in had a charming layout, but it felt a bit tired and some amenities were lacking. I found cobwebs in the room and damaged taps in the bathroom, which made it feel less than pristine.

Service

5.0

Unfortunately, the service didn't meet my expectations. The reception staff seemed overwhelmed and the check-in process was confusing. I also had issues during afternoon tea and with the bar service later that evening.

Location

8.0

The location was definitely a highlight, right in the heart of the city. I appreciated how easy it was to access shops and restaurants, enhancing my overall experience.

Dining

5.0

I was underwhelmed by the afternoon tea and breakfast. Although the options were adequate, they didn't offer the quality I hoped for given the hotel's reputation.

Facilities

5.0

The facilities could use improvement. I had issues with heating in the room and the bar wasn't fully operational at night, which limited my drink options.

Derek

United Kingdom, November 2024

6.6/10

My stay at St Giles House was quite good overall. The room was amazing-spacious, spotless, and it had a fantastic shower. However, I did experience a lengthy delay at check-in that felt a bit odd. Despite this, the friendly staff and the hotel's charm made my visit enjoyable.

Rooms

9.0

The room was simply amazing-huge and spotless with excellent amenities. I had the Z-bed on the floor which was perfectly fine, and my friend loved her double bed.

Service

8.0

I found the staff to be friendly and helpful during check-in and check-out, which added a warm touch to the experience.

Location

9.0

The hotel is ideally located, making it easy to explore the market area and nearby attractions during my stay.

Dining

8.0

The breakfast was generous and high-quality, which I really appreciated, especially after the check-in delays.

Facilities

7.0

The bar area was inviting, and it was nice to unwind there. However, I wish check-in had been a bit smoother to enjoy more of the facilities.

Alex

United Kingdom, November 2024

7.2/10

I had a mixed experience during my stay at St Giles House. While the hotel has a charming facade and outdoor bar area, the room fell short of my expectations with its outdated furnishings and cleanliness issues. The breakfast was enjoyable but took longer than I anticipated, and the parking situation was slightly unclear at check-in.

Rooms

5.0

The room was spacious but needed attention, with stained bedding and outdated decor. Despite the comfortable bed, I noticed cobwebs and issues with the bathroom.

Service

6.0

Staff interactions were pleasant, although some responses felt rushed. I appreciated the friendliness but found the efficiency could improve, particularly during peak hours.

Location

8.0

The hotel's location is convenient for city exploration, being close to attractions. The parking was also reasonably priced for a central area.

Dining

6.0

I enjoyed the breakfast quality, especially the cooked options, but the wait for it to arrive was longer than I would have liked. Afternoon tea felt underwhelming in both variety and presentation.

Facilities

5.0

The hotel has a lovely bar area and outdoor space, but overall, the amenities felt tired and in need of an update.

Grayson

United Kingdom, November 2024

5.0/10

My stay at St Giles House was overall enjoyable, with the friendly staff and unique historical atmosphere being standout features. However, I did experience some significant issues, particularly with the noise from a party in the nearby apartment, which kept my family and I awake until the early hours. While the location is fantastic for exploring Norwich, it seems that noise management could use some improvement. 🎉

Rooms

8.0

The apartment we stayed in was clean and comfortable, exceeding my expectations, except for the noise issue which disturbed our stay.

Service

8.0

The reception staff were warm and welcoming, making the check-in smooth despite some quirks in management. I appreciated their attentiveness.

Location

8.0

The location was excellent, just a short walk from the city center and its attractions, allowing easy access to everything Norwich has to offer.

Dining

8.0

I enjoyed the breakfast offerings, which were of high quality, featuring made-to-order items that stood out during my stay.